Satisfied or your money back

We select our products with the greatest care. We strive to give you complete satisfaction. Our after-sales service is at your entire disposal to answer any questions you may have about any problems you may have with your purchase, and to follow up your after-sales service. The service can be reached by e-mail "" or by telephone 01 41 38 26 62 - Monday to Friday - 9 am to 6 pm

After receiving your product, you have a 14-day return period as described in our general sales conditions. Products must be returned properly protected, in their original packaging, and you will be responsible for return shipping costs. As soon as we receive your parcel, we will refund you. To request a return, you can go to the "Returns-Retraction form" page and fill in the form. Then send your parcel directly back to us at the following address: Les Jardins de la Comtesse, 21 rue Gardenat Lapostol, 92150 Suresnes - France.Refunds are made according to the method of payment used at the time of purchase.

If your return is due to an error on our part, please contact us so that we can provide you with a return label, the return costs will be at our expense.

Broken accessories?

Do you have a broken accessory (glasses, plates, cutlery)? Call us on 01 41 38 26 62 and we'll replace it for you.